Reducing human error has never been easier

When it comes to cyber security – protecting your business from criminals who want to get hold of your data – people are the weakest link. And if that link is broken, the results for your business can be crippling.

“91% of successful data breaches started with a spear phishing attack.” What to look for? One indicator is this; if people are receiving emails from you and you didn’t send them then you are probably the victim of a phishing attack."

We want to change that by making your team the strongest link and to do that we’ve partnered with the world leading provider of Cyber Security Awareness Training, KnowBe4.

“There’s lots of phishing testing tools and Cyber Security Awareness programmes on the market. Most are outdated because they haven’t been able to keep up with the cyber criminals. KnowBe4 is different. Bringing insights from the world’s most experienced and capable ethical hackers, KnowBe4’s cyber professionals are effectively stalking cyber criminals and using that knowledge to benefit customers. Keeping customers upto date and helping protect them from the latest threats. If you’re using old tools then switch to KnowBe4. The affordable, smart and future proof way to defend yourself and your business, today and tomorrow.”
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2018 Phishing By Industry Benchmarking Report

Download the PDF document 2018 Phishing By Industry Benchmarking Report.


KnowBe4 is the best programme in the world. As Cyber Criminals become more sophisticated only KnowBe4 prepares you to defend yourself and your business”

Link to video about Knowb4

Through an advanced learning and development programme, we can change your team’s behaviour when it comes to cyber security. This will reduce your business risks and save you time and money.

Tens of thousands of organisations around the world have said the programme is user-friendly, effective and affordable.

Whether you’re a business owner, HR manager, IT professional or simply struggling to know where to start with cyber security training, this programme has been designed and created with you in mind.

Powerful, proven and easy to use, within a few hours of signing up we’ll have your organisation on a solid trajectory for cyber secure behaviour and lower cyber risk.

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Getting Started with KnowBe4 Security Awareness Training

Watch the video Getting Started with KnowBe4 Security Awareness Training

Social Engineering


People are online almost all the time. We use the internet hundreds of times a day – opening emails, clicking on links, visiting websites, and opening documents.

We do most of these tasks without much thought, and that gives criminals an opportunity to catch us out.

All it takes is one click on a link in a ‘phishing’ email or one visit to a rogue website.


Even with the best security technology, you can still be the victim of a cyber attack. That’s because organised criminals are targeting individuals in businesses in new and increasingly sophisticated ways.

When people are being targeted, you need to change their behaviour. You want each person to be part of your ‘human firewall’.

To create behaviour change that lasts, facts are more powerful than fear. So we make your team aware of the problems and how to solve them. We do this through a cycle of training, testing, monitoring and repetition. This builds an awareness of cyber crime in your business and makes sure everyone in your team is defending you.

Your human firewall will become a key part of your cyber security. We’re here to help you create, maintain and develop it.

Train -> Test -> Track -> Repeat

Phishing-prone percentage graph

We are working with KnowBe4, world leaders in cyber security training, to bring you a full awareness training, testing and management service.

It’s proven, affordable and user friendly, and it saves you time and money.

“For a free, no obligation, phishing security test of 100 of your email users plus an assessment of your business, contact Metro today. You can call us 24 hours a day on 0203 906 1400 or fill in the form below”

You can license the programme and run it yourself, or we can manage it for you.

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KnowBe4 Security Awareness Training

Download a PDF presentation of the KnowBe4 Security Awareness Training.


First, the programme compares the cyber security awareness or your business with best practice. Then it trains your team to improve your cyber security by making positive changes to their behaviour. We create a security awareness programme for you and automate it. The programme covers training for all staff, from new starters to people in specific roles (for example, your executive team or mobile workers).

You can find all the activities you need in the training library, from posters and games to tutorials and videos. The activities cover every aspect of cyber risk that your staff need to know about. Some take less than five minutes to do, while others take half an hour or more. The programme logs information on what each user has done, and gives you clear and powerful reports to help you manage your organisation.


Regular tests will tell you whether your team have changed their behaviour. To test your team, the programme launches mock ‘phishing’ attacks. It does this by sending emails, website links and documents to their inbox or on social media, including LinkedIn.

If a user clicks on an ‘unsafe’ link, the programme takes them to a safe webpage that tells them they’ve failed the test.

The programme logs this behaviour and updates risk profiles. If a member of your team keeps failing the tests, you can give them tailored training to help them develop better habits and keep to these.


Phishing-prone percentage graph by month

The programme gives you reports about how your organisation is doing compared with the best in the world.

It gives a score to each team member based on their progress through the training. This allows you to measure progress across your business and pay attention to any weak areas.

Phishing security test results


You can subscribe to the programme for 1 to 3 years. The cost is based on how many people will be using the programme, the package you choose, and how many years you subscribe for.

We offer Silver, Gold, Platinum or Diamond levels of training. The higher the level, the more features you can use.

package feature matrix

We offer a discount for 3-year contracts.

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If you’re using an older cyber-security training programme, we may be able to upgrade you.

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Contact Us

Get in touch to find out how The Human Firewall can help make your business more secure